The error code 491 is a fairly common one, indicating that the app you downloaded from Google Play Store has either been removed or was not published by its rightful owner. This article outlines some methods to fix this issue.
The “Error Code 491” is a problem that many Google Play Store users are experiencing. The error code can be caused by a number of different reasons, but the most common cause is an app update that has failed to install correctly. Read more in detail here: how to fix anything.
One of the most prevalent issues with the Google Play store on Android devices is Error Code 491. When a user downloads an app or a game from the Google Play store, the problem generally occurs. Naturally, when you’re ready to work with the program or are distracted by a new game, the introduction of any hurdles is really irritating. Fortunately, this is not a hazardous issue that can be quickly corrected with little effort.
In truth, there are various methods for resolving the issue 491, which occurs while accessing Google Play. However, you may need to use a mix of approaches to deal with the matter in certain circumstances. If the preceding method does not load, we show these methods in the order in which you want them to attempt to be consistent.
Method 1: Turn off and on your phone.
Rebooting the Android smartphone is the most typical technique to resolve problem code 491. In most circumstances, this approach corrects the mistake; nevertheless, if it does not cure the issue with your system, go to the following procedure.
Method 2: Delete the Google Play Store and Google Play services caches.
Clearing the cache of the Google Play Store and Google Play services is the second most frequent technique to repair problem 491. To clear the cache for both programs, follow these steps:
Go to Settings -> Application Manager -> Google Play Store (all operations for the Google Play Services must be redone);
Select “Force Stop” from the drop-down menu.
Clear data and cache by clicking Clear data and cache.
If you restart your phone, error 491 should be resolved.
Method 3: Deactivate and reactivate your Google Account.
The third most frequent way to fix problem number 491 is to erase your Google Account, reset your phone, and then add your Google Account again. Of course, this solution should assist many other people in dealing with the situation. Here’s how to delete your Google account from your smartphone:
Delete the account connected with Google Play from Settings -> Google Accounts.
You must now restart your Android-based smartphone.
After that, navigate to Settings -> Accounts and re-add a previously deleted Google Account.
After you’ve completed all of the PP 1-3 modifications, go to Google Play and pick your Gmail account. You may now download any game or program from Google Play without running into any issues.
Clean Dalvik Cache (Method 4)
If all of the other methods indicated above have failed to resolve the problem code 491, you may use this approach as a last option. If you have a custom recovery mode made by third parties installed on your device, you may utilize this approach (eg, ClockworkMod). To delete the Dalvik cache on your Android smartphone, follow the steps below.
Restart the computer in “Recovery” mode.
Clean the Dalvik cache by switching to advanced mode («Advanced Wipe»).
Restart the device many times;
Restart Google Play and then update or install the app.
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The “Error Code 491” is a problem that has been present for a while. Google has released 9 fixes to fix the issue. The “phone” is how to fix this error. Reference: how to fix phone.
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